At Trenddibs, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help with a smooth and easy return and refund process.

🔁 Return Eligibility

We accept returns on most products within 14 days of delivery if:

The item is unused, in its original packaging, and in resellable condition

You received the wrong item, or the item arrived damaged or defective

To request a return, please contact our support team at info@trenddibs.com with your order number and a photo of the item (if applicable).

📦 Non-Returnable Items

Some items are non-returnable, including:

Perishable goods

Personal care products

Clearance or final sale items

Digital or downloadable products

💵 Refunds Process

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5–7 business days.

❌ Late or Missing Refunds

If you haven’t received a refund:

Check your bank account again.

Contact your credit card company or bank — it may take time before your refund is officially posted.

Still not received? Contact us at info@trenddibs.com and we’ll assist you right away.

🔄 Exchanges

We only replace items if they are defective or damaged. If you need an exchange, send us an email at info@trenddibs.com and we’ll guide you through the process.

📬 Return Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error (wrong or defective item).
We recommend using a trackable shipping service to ensure your return reaches us.

✅ Your Trust, Our Commitment

At Trenddibs, we’re committed to providing a risk-free shopping experience. If you have any concerns, don’t hesitate to reach out — we’re always here to help.